The F&I process is already one of the slowest parts of the vehicle sales process. Going over the fine print of the deal with impatient motorists is bad enough without throwing in the bureaucratic tedium of dealing with multiple government agencies and DMV offices.
The rise of Internet shopping gives you access to far-flung markets you would otherwise struggle to reach, but it’s made vehicle titling even harder. The motorists have the ultimate convenience of easy shopping across the nation, but your staff has a lot of guesswork in front of them.
How much time is your staff wasting sorting through details, writing refund checks, and negotiating with unfamiliar DMV’s? And to what end? Sending a $2 check is embarrassing and time consuming, half the time your customers aren’t even going to cash those checks, and your staff will never be able to remember every rule in every state.
Luckily, the answer is simple: technology. If you’ve never investigated nationwide electronic titling tools it’s time to take a look. Technology that automatically calculates out-of-state taxes and fees and preps the necessary paperwork is available today, is cheap (and is even on sale right now—a 60-day no cost trial!), and is all web-based so there’s nothing to install and it’s easy to use.
Technology is already affecting your out-of-state titling process. Now you get to choose whether it slows you down or drives your success. Learn more here, or call 888.243.1841