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AutoPoint helps Kuni Lexus of Greenwood Village Deliver on Superior Customer Service Experience

Posted by Hilary Biggart Friday, January 29, 2016

Kuni Automotive Group has luxury stores all across the Western United States. At Kuni Lexus in Greenwood Village, they aim to provide an exceptional level of customer service to their guests, and AutoPoint helps them do it.

Kuni Lexus uses the AutoPoint system to improve the professionalism of their customer reports, run their service operations efficiently, and boost customer retention rates. “With the amount of repair orders that are generated daily, and the amount of use we actually get out of the entire program, it would be very, very difficult for us to go back to the old way of doing business,” says Jared Thaut, Service Manager.

See the video to hear more from Kuni Lexus.

https://www.youtube.com/watch?v=Fh7__l4nEHE&list=PLJAbU0Y9E1Y2XTiuswZ7giyCa-gr-77g0&index=13

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