This tool used to track the steps necessary to make the inspection process most profitable. A manager can use these checklists to observe Service Technicians, Parts Advisors, and Service Advisors as they carry out their specific duties in relationship to the inspection.
When time allows give feedback, coaching and encouragement to the employee where their steps were either missed or were not done in keeping with dealership standards.
Commit the employee to executing all steps at the highest possible level and with every customer time.
[button link="http://knowledge.autopoint.com/wp-content/uploads/sites/4/2014/03/AutoPoint-Process-Execution-Checklist.pdf" size="medium" color="orange" lightbox="false"]Download Worksheet[/button]