Release Notes

Ares Release Notes - Fall 2014

Posted by Manuel Soto Saturday, November 01, 2014

OwnerCare - Electronic Recommendation Approvals are Here!

With the Ares release, AutoPoint will be able to activate OwnerCare for your shop to let your customers approve recommendations electronically on a tablet in your customer lounge or anywhere on any device in real-time. Advisors are notified of the progress and approvals as they occur. Contact your consultant to find out more about the brand new OwnerCare.

Here is a site your customers can use to get familiar with a new way to approve your service recommendations. Learn more about OwnerCare.

Workspace Improvements

Adjustments to window position and size are now retained during your session so they will always open to the same size and place while you work.

The RO List refresh interval for parts users has been reduced to 15 seconds.

Inspection Entry

Quick Specs now lets you select a vehicle to view rather than restricting you to the vehicle being worked on.

The Quick Specs toolbar button is now enabled by default.

Typing to filter the observation list will filter the recommendation list at the same time.

Estimate Page

The recommendations appear in bold font to make them easier to see on the Estimate page.

Inspection task measurements such as tire tread depth and brake lining thickness now appear with the observation on the Estimate page.

Labor hours from previously declined recommendations are added to the estimate.

Shop Flags

The color palette used to assign shop flag colors has been more than doubled.

Shop flag history now has an entry for RO creation to improve the accuracy of the Shop Flags Analysis report.

Report Center

The GM Workbech report has been added to the AutoPoint Report Center. AutoPoint users at GM franchises may be able to use this report to claim GM Workbench assistance for using a multipoint inspection solution.

Links to several unused legacy reports have been removed from the Report Center.

Several unused report sections have been removed from the Custom Reports Editor.

RIM 1/4 Time Changes

Option to change ¼ time clock without adding specifying time of day.

Individual line parts and labor pricing has been removed from the RIM Customer Copy of the estimate.

Improvements to stability and bug fixes

Additionally, we corrected the following issues that were occurring for some users:

  • Need to use the word "Defer" rather than "Decline" in the Estimate page settings
  • Mobile Express error when adding inspection to existing VIN that decoded without an engine
  • Shop Address changes not reflected until users log out
  • Observations and recommendations filter out of view in rare circumstances
  • Time elapsed is not showing for Flag 1 or Shop notes in some cases
  • Stability improvements for Shop Notes
  • Customer Portal photos show incorrect dates on the drop-down selector
  • Customer Portal photos are show incorrect captions
  • Adding time to the 1/4 time remaining computes inaccurately
  • Quick Specs doesn't always show a message when no data is available
  • Photos images overlap photos caption on Customer Portal
  • Photos forward and back navatation arrows are grayed out
  • Photos check-boxes should only be displayed for thumb nails in the embedded photo browser
  • Customer Portal - Photos without captions show "Null" in place of the caption
  • Related and immediate subtotal missing tax amount on RIM customer report

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