Once SmartTech is enabled within EDGE, it should auto-load on the right hand side of the Tech View screen whenever an RO is loaded. The report data is specific for the selected vehicle Year, Make, Model and 15K Mileage Bands.
The default Vehicle Range is “This Exact Vehicle +/- 2 Years”, but if you would like to filter out the surrounding years, select “This Exact Vehicle” from the drop menu and press the View Report button.
If this doesn’t work, you will need to set the SmartTech report as your Home page in EDGE for it to load automatically when a technician loads an RO.
If Smart Tech is NOT in the list of favorites, it must be manually added.
As a final note, there is an option to have a SmartTech button on the Toolbar. Since it automatically loads in the RO in Progress, the button can be disabled.
If you need further help, please contact our Help Desk