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Release Notes

SEARCH - Tips & Tricks Email II

Posted by Manuel Soto Tuesday, January 15, 2013

We hope you are enjoying your Free 90-Day Trial of the MPi EDGE SEARCH!

The purpose of this email is to check in and see if you have any questions or feedback, as well as provide Tips and Tricks we think you may find helpful.

Tips and Tricks:

STTE2One of the most useful document types in the Identifix Direct-Hit® website is called "Hotline Archives”. These documents have been submitted by technicians nationwide, and confirmed by our Factory Certified ASE Master Technicians to be solutions that address specific issues. These "technician-authored TSBs” contain the stated customer concern along with the Tests/Procedures and how many times it has been confirmed to fix a problem. They also link directly to the appropriate OEM repair documents that are useful in performing the actual procedure/fix.

Finding a Hotline Archive:

  1. Click on the "Home” or "Search Fixes” page.
  2. Type your search term and click the Search button (or press Enter).

Tips:

  • The number of Confirmed Fixes is listed for each resulting document.
  • If you want to jump to an OEM document, click on the document type listed to the right of the red search box under the OEM Direct heading.
  • If you search for a term like No Start, it will use Super-Charged Search® to include related terms like "Intermittent No Start", "Won't Start", "Will Not Start", "Will Not Run", "No Start No Codes", "No Start At Times".
We Want to Know:

At MPi we are always looking for ways to improve our products and we value our business partners input. We want to know what you think of SEARCH, what you like, what you don’t like, and any enhancements you feel would make the product better for you. Please feel free to call me at 877-567-4349 or respond to this email with your input.

Thank you for your time, and we hope you continue to enjoy SEARCH!

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