You delivered a positive experience, so they’ll definitely come back, right? Not necessarily.
You can’t rely on good customer service as your only retention strategy. Temporary discounts, persuasive ads, and chain store quick service lanes lure motorists away every day, and your shop loses revenue and opportunities as a result.
When it comes to customer retention, we don’t leave anything to chance. RetentionPoint works to recapture deferred recommendations and bring your customers back, time after time. And it keeps you informed throughout the process with totally transparent reporting and analytics.