Auto Point analyzes, designs and implements a multi-channel,
customer segmented lifecycle process that encompasses all customer
touch points; this optimizes customer retention. Our comprehensive
retention program combines tried-and-true methods with today's
technology to help you build and maintain long term relationships
with your customers.
By staying connected with your customer from the initial sale,
after sale, maintenance & service period through repurchase,
you develop loyalty and a sustainable relationship with your
current and future customers. Auto Point develops and manages
customized programs that fit your market needs.
Sample communications by lifecycle phase:
First Sale
Post Sale
Maintenance & Service
Repurchase