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Shop Flag Notifier 1.0
The Shop Flag Notifier provides visual and audio notifications triggered by changes to shop flags. Ideal for parts departments wanting notifications for parts-related flag changes.
Once minimized, it runs as a small icon in the bottom right-hand side of your computer’s taskbar. Right-clicking the icon will allow you to change the application’s settings or exit the application. Configurable options include selecting only the flags for which you want notifications, the sound the notification plays when it pops up, and the length of time for which the notification stays on your screen.
Downloading Instructions
Click on the Download link to download and install Shop Flag Notifier. Once the installation completes, a shortcut to launch the application will exist on your computer’s desktop as well as in the Start Menu. When the application is launched the user will be presented with the settings screen. At that point, select your shop, select the flags you want to receive notifications for, then set any additional options as desired. Once the settings are saved, the application will minimize and run in your computer’s system tray (bottom right-hand side). Double-click the icon to open the settings dialog, or right-click the icon for other options.
Download Shop Flag Notifier 1.0ShopWatch
AutoPoint’s ShopWatch technology is tightly integrated with the Appointment system. ShopWatch is designed to take shop efficiency to a whole new level, which results in fewer carryovers, improved CSI, and increased customer retention.
Many unhappy customers come from dealerships who can't deliver the vehicle at the promised time due to accidental overbookings. Which is why properly loading your incoming work into the shop is so important. AutoPoint's strategic shop-loading algorithm automatically takes into account the number of technicians, their work hours, and your shop's technician efficiency while also accounting for your average walk-in traffic and daily upsells. You'll never have to worry about overselling or underselling any given workday.
ShopWatch technology allows your appointment-setting staff, including advisors, BDC members, and appointment coordinators, to visualize how full each workday and week is at a glance, ensuring your shop's load is properly scheduled to fit its true capacity.
Download ShopWatchMinimum Requirements Checklist
AutoPoint’s MultiPoint platform uses cloud-based services to deliver data and functionality to AutoPoint clients. System performance depends on the dealership’s local infrastructure and internet connection. Sub-standard hardware, network configuration, or connectivity may result in slowness or disconnects.
To ensure acceptable performance, dealerships must meet the following minimum baseline requirements.
Client Specifications
Supported Operating Systems
- Windows 10 or Windows 11 (Older operating systems are not supported.)
Supported Internet Browsers
- Google Chrome (latest version) – recommended
- Microsoft Edge (Chromium-based)
- Safari (for WelcomePoint on iPad only)
Internet Explorer is not supported.
Required Software
- .NET Framework 4.8 or later (where applicable)
Minimum Hardware Requirements
Desktop / Laptop Workstations
- Processor: Intel i3 (6th generation or newer), AMD Ryzen 3, or equivalent
- Memory: 8 GB RAM minimum
- Storage: 5 GB free disk space (SSD strongly recommended)
- Display Resolution: 1366 × 768 or higher
- Network Adapter (minimum):
- Gigabit Ethernet (1 Gbps)
- or 802.11ac (Wi-Fi 5) or newer
Older hardware may technically function but can result in degraded performance.
Tablets (WelcomePoint)
WelcomePoint is a mobile-optimized, web-based application designed for tablet use (not smartphones).
Supported devices include:
- iPad / iPad Mini (latest supported iOS version)
- Microsoft Surface tablets
- Android tablets running a supported OS version
Network Requirements
Internal Network (LAN)
- Minimum 100 Mbps internal network speed between client devices and local network equipment (switches, access points, etc.).
Internet Connection
- Minimum 100 Mbps download speed
- Minimum 20–40 Mbps upload speed for normal dealership operations
These requirements apply to all AutoPoint cloud-hosted products.
Higher bandwidth or symmetrical connections may improve performance but are not required.
Latency
- Less than 150 ms ping from each client device to app.autopoint.com
Wireless Network
Wi-Fi is required for WelcomePoint and Photos Pro.
- Must meet the same bandwidth and latency requirements listed above
- Coverage must be available throughout:
- Service department
- Shop areas
- Entire perimeter of the outdoor service drive
- Wi-Fi must be dedicated exclusively to WelcomePoint and Photos Pro usage (not shared with guest or general-purpose networks)
- Signal strength should be medium or better in all areas of use
Dealerships should work with in-house IT or a managed service provider (MSP) to validate wireless performance.
Network Testing Tools (Android & iOS)
If no in-house IT resource is available, Network Analyzer Pro is a simple and effective diagnostic tool for validating connectivity.
- Available on Android and iOS
- One-time cost of approximately $3.99
- Free basic version also available
- Useful for:
- Wi-Fi signal strength testing
- Ping/latency checks
- Basic speed tests
Firewall & Security Configuration
URLs / IP Ranges
The following must be allowed through the dealership firewall and any Anti-Virus or security software. Deep packet inspection may negatively impact performance if not excluded.
While all AutoPoint services use secure HTTPS communication, HTTP access may still be required for redirects or legacy compatibility.
- http://*.autopoint.com/
- https://*.autopoint.com/
- 136.179.128.0/23
- http://*.knowyourvehicle.com/
- http://*.identifix.com/
- https://*.identifix.com/
- 76.12.19.12–76.12.19.14
- 68.70.162.18
- 204.12.13.239
Ports:
- 80 (HTTP)
- 443 (HTTPS)
Peripheral Requirements
Webcam
- Logitech C260 or equivalent (used for training and consulting services)
Color Printer
- PCL6 drivers required (PostScript drivers may cause issues)
- Print Speed: 20 pages per minute
- Resolution: 600 × 600 dpi
- Duplex printing supported
Approved printer models list available upon request.
AutoPoint Photos Pro (Mobile)
Compatible with Apple and Android devices.
- iPhone: iPhone 8 or newer, latest supported iOS
- Android: Android 10 or newer
- App available via Apple App Store and Google Play
Email / SPF Configuration
AutoPoint sends emails on behalf of Service Advisors. Please add the following IPs to your domain’s SPF record:
- 66.129.126.137
- 170.76.172.13
- 136.179.128.171
HOW TO SET UP
You can easily secure your account using our built-in authentication features. Please follow the steps below.
First Time Users:
This will be applicable when you are setting up Multi-Factor Authentication (MFA) for the first time. Once you validate your username & password and click Login, you will be given the option to select which method you would like to use for MFA. You may elect to receive a 6-digit verification code via Text Message or using a separate Authentication Application. You may select one or the other – or you can select both. Selecting both will give you the flexibility to use either method later.
Make your selection and click Continue.
1. Preparing for text verification:
If you’ve selected Phone, you will now be asked to enter your phone number. Please make sure you have access to that mobile device since this is where the verification code will be sent. This will also be the same phone number your verification code will be sent every time you login and choose the phone option.
After entering your mobile number and clicking Send Code, you will receive a 6-digit One Time Verification Code (OTP) via text message. Use that verification code to complete your login.
2. Preparing for Authenticator Ap:
If you’ve selected TOTP as your authentication option, then you will be shown a QR Code after your usual login screen. Scan that code using the camera on your smartphone to begin downloading the Authenticator Application. You can also find it in the Google Play Store or the Apple App Store.
A 6-digit One Time Password will be displayed in the authenticator application. Use that verification code to complete your login.
Every Day Use:
Now that you’ve set up your Multi-Factor Authentication, you will be able to authenticate your identity at login.
Steps to follow:
Once you have entered your username & password, and clicked login, you will be asked to select your preferred authentication method.
1. Using the Mobile Phone number:
If you select the Phone option, you will receive a 6-digit OTP code via text on the previously registered mobile number. Use that code to verify your identity and you are good to go!
2. Using the TOTP option:
If you’ve selected TOTP as your preferred authentication method, then open the authenticator app on your phone to find your 6-digit OTP code. Use that code to verify your identity and you are good to go!
Now you will be logged into MultiPoint more securely and your customer’s information will only be accessible by those with proper access to it.