Service Department

Customer loyalty handshake

Cracking the Customer Loyalty Code

Customer loyalty is a moving target. But retention, when done correctly, can bridge the gap from satisfied customers to customer loyalty.


Work Smarter, Not Harder: 5 Simple Steps to Improve Your Shop Efficiency

In our last post, we talked about the evolution of customer expectations and how brands like Amazon, Netflix and Uber have delivered on convenience and…


Capitalizing on Changes in Consumer Behavior

Today’s consumer world looks very different than it did a short time ago. Customers expect a great deal from their investment in a brand. With…


Digital Marketing Strategy 101: When Targeting is a Good Thing

Digital needs to be dominant. Digital marketing genuinely delights customers by giving them exactly what they need, when they need it.


Reasons You Need a Shuttle Alternative for Your Dealership

Loaner fleets and shuttles are just a part of doing business. They’re not bad, but they’re not great either. So, what are your loaners and…


AutoPoint dealership and service center software transforms the vehicle ownership experience, bringing together every service necessary for providing unmatched automotive customer service. Our industry-leading tools empower dealerships and OEMs with a robust technology platform that demystifies sales and customer retention.

Our powerful software suite contains every tool dealerships and OEMs need to promote sales, launch effective digital and email marketing campaigns, provide maintenance support, supply proper documentation, and increase customer retention. Our comprehensive software solution supports you every step of the way so that you can ensure top-notch customer satisfaction.